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Conditions of Use




1.1 These terms of sale apply to all goods supplied by The Stamp Bug Limited (“TSBL”).

The Stamp Bug Limited – (“TSBL”)

Our telephone number is +44 (0) 01285 750 308
Our facsimile number is +44 (0) 01285 750 308

VAT No. 811 5987 18

Please contact us by clicking here if you have any enquiries.

Our Address is:
The Old Sawmill Workshops, Hatherop, Near Cirencester, GLOS, GL7 3NA, United Kingdom.

1.2 No contract exists between you and TSBL for the sale of any goods until TSBL has received and accepted your order and sends you confirmation in writing or by email to the address or email address you have given. Once TSBL does so, there is a binding legal contract between us.

1.3 The contract is subject to your right of cancellation (see below) and TSBL reserve the right to refuse to accept orders from any individual or company at its absolute discretion.

1.4 TSBL may change these terms of sale without notice to you in relation to future sales.


2.1 The description and (subject to clause 2.4) the price of the goods you order will be as shown on TSBL s current website at the time you place your order.

2.2 All drawings, descriptive matter, specifications contained on TSBL s website are published or issued for the sole purpose of giving an approximate idea of the goods described in them. They will not form part of this contract.

2.3 The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, TSBL will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

2.4 Every effort is made to ensure that prices shown on TSBL website are accurate at the time you place your order. If an error is found, TSBL will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or canceling your order. If you cancel, TSBL will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

2.5 The price of the goods are inclusive of VAT where applicable.


3.1 Payment for the goods can be made by any method shown on TSBL s website at the time you place your order.

3.2 All Transactions must be in Pounds Sterling.


4.1 The goods you order will be delivered to the address you give when you place your order.

4.2 Every reasonable effort will be made to deliver the goods as soon as possible after your order has been accepted. Any dates specified by TSBL for delivery of the goods are intended to be an estimate. However, TSBL will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. In this case, TSBL will inform you as soon as possible.


Under the Consumer Protection Regulations 2000 you have a statutory right to cancel your order and receive a full refund up to and including the 7th day after receipt.

5.1 If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to TSBL at your own cost. The goods must be returned to the address shown at 1.1 above. You must take care to ensure the goods are not damaged in the meantime or in transit.

5.2 If for any reason you decide not to keep an item, you can return it for a refund or replacement. Please advise us within seven working days. Non-faulty items must be returned in their original packaging, where appropriate and must be in an unused condition.

5.3 Once you have notified TSBL that you are canceling the contract, TSBL will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods.

5.4 If you do not return the goods as required, TSBL may charge you a sum not exceeding the direct costs of recovering the goods.

5.5 You do not have the right to cancel the goods if the order is for goods which by their nature cannot be returned or are liable to deteriorate once opened.


6.1 If the products TSBL deliver to you are not as ordered or are damaged, defective or of incorrect quantity TSBL s liability shall be limited to replacing the damaged or defective products or making good the shortfall in quantity or at TSBL s option crediting the price and delivery charges of those products to your credit/debit card. TSBL shall not be liable to you for failure to deliver products ordered by you unless you notify TSBL within 42 days of the date of your order. TSBL s liability shall be limited to delivering the products ordered or at TSBL s option crediting the price and delivery charges of the non-delivered products to your credit/debit card.

6.2 TSBL, its directors, employees and other agents shall not be liable for any direct, indirect, special or consequential loss or damage including loss of profit or any other form of compensation. Nothing in these terms and conditions shall be construed to limit TSBL s liability for death or personal injury caused by its negligence

6.3 This does not affect your statutory rights.


7.1 TSBL will take all reasonable precautions to keep the details of your order and payment secure, but unless TSBL is negligent, TSBL will not be liable for unauthorised access to information supplied by you.

7.2 TSBL will only use the information you provide about yourself for the purpose of fulfilling your order, unless you agree otherwise. TSBL would also like to notify you of different products and offers that may be of interest to you from time to time, and if you would like to be notified of these, please log into your account and specify your preferences.

8.1 You can correct any information we hold about you, or ask for information about you to be deleted, either by logging into your account or by giving written notice to TSBL at the address, telephone number or email address shown at 1.1 above.


As the internet allows access to the site from countries acting under different laws differing from those of TSBL (anywhere outside England and Wales), you agree that insofar as is allowed by any relevant legislation or jurisdiction English Law shall govern this contract and any disputes under it.


9.1 All aspects of this Website - design, text, graphics, applications, software, underlying source code and all other aspects - are copyright TSBL ( and its affiliates or content and technology providers.

9.2 In accessing thse web pages, you agree that any downloading of content is for personal, non-commercial references only. No part of this Website may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of the Website Owner.


10.1 New Customer Discount Coupons cannot be used against items in our Bargain Basement.

10.2 Items within our Bargain Basement use a live stock system. Once the last item has been sold, the product will automatically de-activate and will no longer be available to purchase.



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